Privacy Policy

This policy explains how Thompson’s Exteriors, LLC handles information when you visit our website, request an estimate, schedule a visit, or communicate with us about a project.

Information we collect

When you contact us, we collect the information you provide, such as your name, email address, phone number, project address, preferred appointment time, project details, and any photos you choose to send. When you work with us, our records may also include estimates, approvals, service history, invoices, messages, and communication preferences. Our website and advertising tools may use cookies or similar identifiers to measure site visits and responses to our ads.

How we use and protect information

We use this information to answer questions, prepare estimates, arrange site visits, perform work, handle billing, and support customers. We manage project records in business systems such as Jobber and limit access to the staff and service providers who need it for their work.

Service providers that host our website, deliver forms and messages, manage appointments, or process payments may handle the information needed for those services. We may also disclose information when required by law.

Text messages and your choices

If you opt in to texts from Thompson’s Exteriors, LLC, we may text you about your estimate, scheduling, project updates, invoices, or questions you send us. Promotional texts require a separate opt-in. You can request an estimate or service without agreeing to promotional texts. Message frequency varies with your requests and project activity. Message and data rates may apply.

We do not sell or share mobile phone numbers, SMS opt-in records, or text messaging consent with third parties or affiliates for their marketing or promotional purposes. We may provide the information needed to deliver a text to messaging providers acting on our behalf.

Reply STOP to opt out of texts. Reply HELP for assistance, or contact us by phone or email below.

Contact us about your information

To ask what information we hold about you, request a correction or deletion, or update your communication preferences, contact our office. Include enough detail to identify your request. We may need to verify your identity or retain certain records for active projects, billing, or legal obligations.

Thompson’s Exteriors, LLC
8312 W. Reno Ave., Suite F
Oklahoma City, OK 73127
(405) 416-3838
sales@thompsonsexteriors.com